Terms of Sale
Terms Of Sale For Services
The following terms apply to your purchase of Services offered on this website, or any web page connected with Synergy Body & Mind.
Services, Fees & Payments
Through this website (and all connected sites) our events, retreats, trainings (and any other services or products) are offered for purchase. We share the fees here for our services (or within connected web pages).
All fees are due at the time of booking services, unless otherwise indicated here or via private communication. All services are subject to the terms of use.
Service Descriptions
We try to ensure the descriptions for our services are thorough, accurate, and supportive for our clients and customers. However, there may be times when certain information on the website may be incorrect, incomplete, or unclear.
Sometimes this may be due to browser issues, or differences in what information shows on different hardware and browsers.
We apologise in advance for any errors that may occur that affect your booking.
We reserve the right to correct errors (whether by changing information on our website or by informing you of the error) or to update service information at any time without notice.
In the event of any lack of clarity for any of our services, it is your responsibility to ask before purchasing. You can do this by emailing info@synergybodymind.com
Pricing
Synergy Body & Mind & team reserve the right to change the prices and available services at any time, including availability. All online services are for sale globally and prices are quoted in GBP UK.
There may be times when an error is made in the listed pricing.
If this happens (whether the correct price is lower or higher than what is listed), we will either confirm the correct price with you or cancel your order and notify you of such cancellation.
Payments
Upon processing payments for our services, you authorise us (Synergy Body & Mind) and any payment processor (Sum Up, Paypal etc.) to charge your payment card for purchases you make. We accept the forms of payment stated on our website at checkout and charge your card when the order is processed. If there is an automatic payment plan in place, the card will be charged on or around the same day each week/month/year as the day of purchase (however, this may be impacted by your bank - please contact your bank for details).
If there is a private payment plan in place, you agree to adhere to the plan you agreed to, whether by written or spoken word.
The bank or financial service issuing your card and/or payments may control when to release the funds in the case of order cancellations or refund.
We reserve the right to use the payment information you provide in connection with this payment to provide better service to you should you wish to use our services again in future and protect us from fraud or any other losses.
Gift Vouchers
The Gift Certificate is valid for use within 6 months from the date of issue and will become void after date stated on certificate. We recommend booking your experience well in advance to ensure availability.
The gift certificate entitles you to a one-time service with Synergy Body & Mind, service to be stated on certificate.
The Gift Certificate cannot be returned or exchanged for cash.
Once purchased, this certificate is non-refundable and has no cash value.
The value of the certificate will not be reimbursed if unused.
All sales of gift certificates are final and cannot be exchanged for other services.
No refunds will be provided for any unused portion of the gift certificate’s value.
Replacement of lost or stolen certificates is not possible.
Any unused balance will not be returned or credited.
This certificate is not applicable for the purchase of limited edition events or special collaborations.
Synergy Body & Mind reserves the right to cancel this certificate if necessary due to circumstances beyond our control.
Synergy Body & Mind reserves the right to cancel any Gift Certificate obtained fraudulently.
In the event of a business closure or transition, outstanding certificates may be subject to cancellation.
Synergy Body & Mind can change the terms and conditions of the Gift Certificate at any time without prior notice.
For any queries related to this Gift Certificate, contact our support team at info@synergybodymind.com
Refer to the expiry date mentioned on the Gift Certificate; post the expiration date, redemption will not be possible.
The services or goods must be redeemed by the clearly marked expiration date on the certificate.
The Gift Certificate has no cash value and cannot be exchanged for cash or credit, in part or in whole.
All completion of payment transactions are contingent upon:
Authorisation of the payment by your credit or debit card company
Acceptance of your payment
You provide complete personal, account, transaction and any other information needed
Your payment may be cancelled only prior to your final submission of it to us.
We may cancel your payment at any time by providing notice to you via your contact information.
We may cancel a payment or future payments for any reason, including the following:
If we suspect fraudulent, improper, or illegal activity regarding payment
If we detect your payments have excessive disputes or present a relatively high risk of losses
If there is a failure to cooperate in an investigation or provide additional information when requested
If you attempt to use the services in breach of any signed contract, agreement, law or regulation - including, but not limited to, card network regulations.
Refunds
All sales are final. We do not accept refunds. Please ensure you are certain before pressing complete on any service booking.
Complaints
In the event you are unhappy with any services provided by Synergy Body & Mind & Team, please email info@synergybodymind.com
Any compensation is solely in our discretion.
Personal Use Only
Services purchases through Synergy Body & Mind whether in-person or online, are for your personal use only. You agree to not sell or redistribute any services you purchase, unless agreed upon via written word by one of our team.
No Harassment
By purchasing services from Synergy Body & Mind you agree to treat all members of our business in a professional capacity at all times. Synergy Body & Mind & all Team members have the right to suspend and terminate services to you at any time without refund in the event that any party feels unsafe or uncomfortable in any way.
Note: we have the right to change, remove or add any Terms at any time.
If you have any questions, please contact us via email at:
info@synergybodymind.com